13 September 2002
It's all explained in your booklet
The big news at 42nd and Treadmill today was the arrival of new Certificates of Benefits from our newly-appointed Czar of Health Care Bucks. It is apparent to me that said Czar is desperate to save dollars any way possible: the Certificates, seventy-six pages, were printed, per the back page, in 1995, and sixty pages of changes, amendments, exclusions, Special Notices, and other insurance-company effluvia are stapled to the inside covers. Needless to say, this makes the Table of Contents well-nigh worthless; I have to assume that the First Commandment of Insurance "Thou shalt not pay claims if there is any way to avoid them" has a Sub-Commandment somewhere about making the actual obligations of the company as murky and indistinct as possible.
Of course, we'll drop them in a year or so, once they've finished the initial contract and start charging what they really wanted to charge in the first place, and subsequently we'll be suckered in by yet another pack of twerps who'd rather be in Mergers and Acquisitions than in some tedious business like health care.Posted at 8:39 PM to Dyssynergy