17 November 2003Dear Mr. BezosA couple of years ago, I bought a gift certificate from Amazon.com which somehow disappeared into the bit bucket; it took about a dozen emails to get the matter straightened out. This is, I am assured, not a common occurrence, but if it happens at all, it's too common to suit me. So I'm wondering: Is it just me? Does anyone else ever have problems with these things? I've had no difficulties with third-party addresses or with Wish List items. Well, I once ordered a CD on Amazon and they could never get a hold of a copy. At least they never charged me for it. Posted by: sya at 6:01 PM on 17 November 2003Bought a dozen Amazon gift certificates over the years without complaint. Posted by: Mike at 2:49 PM on 18 November 2003Let's test it: Charles, send me an Amazon.com gift certificate for, say, $100 - and I'll let you know if it works or not. Heh. Posted by: David at 12:04 AM on 19 November 2003 |