31 May 2006
You can check out anyone you like
But you can never leave:
I got the email from Match.com this afternoon with the Match.com discount, Subject: Someone Wants to See Your Profile!
While there was no potential date in the message, there was a Match.com promo discount with legs: "Just For You! Find love this Memorial Day with a 72-hour FREE trial!"
I'm not doing much this weekend, and like many others, I would like to find love. (Again.) And of course, there's always more research. I clicked through the forms as I ran a few calls. I put "cancel Match.com" on my calendar, and was about to hit "send," with my credit card number as required, when something in the back of my head said to be sure I knew how to cancel Match.com. The notice was on the last sign-up page, in the middle of 4 paragraphs of small type.
"Mail or deliver a signed and dated notice, or send a telegram" to an address in Plano, Texas.
No email. No phone calls, toll free or other. No forms on the site, or the internet for that matter. And, not a single acceptable reason for this. (The phone rep acknowledged it and then went into lilting infinite scripted loop of, "The terms are there and you can decide not to take this promotion, but you sound like you are interested...")
My last experience of this sort not with a dating site, of course came when an email informed me that Real SuperPass would be going up by five bucks a month so they could bundle the service with McAfee's security package. I called Bangalore to cancel; the young lady at the other end was utterly flummoxed that I would even consider canceling a subscription that had six months left to run, and she didn't seem to believe that my regard for McAfee is right up there with my regard for bedbugs.
I am paid up through November, so I backed off from the cancellation. For now.
(Via The Consumerist.)Posted at 1:04 PM to Dyssynergy