We don’t like your password, boy

I suspect that if my bank made me jump through these hoops on a regular basis, I’d probably react similarly:

Each month I had to take additional steps to confirm my identity. A process that included:

  1. An attempt to log in.
  2. A request for a “one-time” security code.
  3. Checking my e-mail.
  4. Obtaining my code.
  5. A second attempt to log in with the security code.
  6. Finally, logging in.
  7. Changing my password.

At one point, he said something not particularly unprintable, and decided to use that something for his new password. For some mysterious reason, this did not improve the operation of the user interface.

Although I suspect the bank would never have noticed it had he rendered it in 1337-speak: “PhU(|<(|-|4$3666."





6 comments

  1. fillyjonk »

    8 October 2010 · 7:28 am

    My campus advisement software (which I need to use to enroll students in courses) has been asking me to change my password for the past three weeks. However, it will not accept anything I offer. Fortunately, it is still letting me use the system without making the change. I assume it’s a glitch but as we have had some problems with Computer Services breaking other stuff when they ask us to fix something of late, I’ve not been too eager to call them up.

    Our voice mail also makes us change passwords ridiculously often. As if I ever received any voice mail that anyone would want to steal.

  2. sya »

    8 October 2010 · 10:21 am

    On my campus, the amount of time that passes before you’re required to change your password is proportional to how long your password is. Thus, my password is really, really long.

  3. CGHill »

    8 October 2010 · 11:38 am

    I wish they’d implement that at the bank. As it stands, it’s 45 days to change, and an acceptable password must contain at least eight characters, including one uppercase character, one digit 0-9, one punctuation mark, one Cyrillic vowel, one embedded backspace, one Babylonian cuneiform character, and just a touch of myrrh. It’s a wonder I ever get any work done at all.

  4. fillyjonk »

    8 October 2010 · 11:59 am

    Having the time a password lasts tied to its length is fairly brilliant. I’d probably just type in the whole damn keyboard (in random order of course) if that were an option here.

    Of course, it’s the remembering that becomes the problem. And TPTB tend to frown on us keeping our passwords written down and taped to the computer monitor.

  5. Tatyana »

    8 October 2010 · 7:20 pm

    Chaz – or just say the same thing in foreign language. Preferably in Russian, not in Hindu… Russian programmers would sympathize, Indian – report you to Authority.

  6. CGHill »

    8 October 2010 · 10:27 pm

    Now to figure out who’s responsible for our West Coast bank interface. :)

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