What’s in your shredder?

After you read this, probably your Capital One credit card:

Credit card issuer Capital One isn’t shy about getting into customers’ faces. The company recently sent a contract update to cardholders that makes clear it can drop by any time it pleases.

The update specifies that “we may contact you in any manner we choose” and that such contacts can include calls, emails, texts, faxes or a “personal visit.”

It gets worse:

The company’s contract update also includes this little road apple:

“We may modify or suppress caller ID and similar services and identify ourselves on these services in any manner we choose.”

Now that’s just freaky. Cap One is saying it can trick you into picking up the phone by using what looks like a local number or masquerading as something it’s not, such as Save the Puppies or a similarly friendly-seeming bogus organization.

“Why, yes, we are fundamentally dishonest. What are you going to do about it?”

Not a thing, except of course never to do even a dollar’s worth of business with you ever again, and I don’t care if you offer me zero percent APR in perpetuity and Zooey Deschanel’s cell number besides.







5 comments

  1. JT »

    19 February 2014 · 9:35 am

    What’s in my wallet? Absolutely nothing from this crap company.

  2. fillyjonk »

    19 February 2014 · 9:38 am

    Wow. I wonder what Samuel L. Jackson would have to say about that?

    (Maybe not much, considering that they took the “damn” out of his recent commercial for them….)

    That’s just crazy creepy. I wonder if they’d ever actually use it.

  3. Tatyana »

    19 February 2014 · 5:38 pm

    aaaaa! and I automatically clicked on “accept” w/o reading them in detail!

  4. McGehee »

    20 February 2014 · 10:42 am

    “We may modify or suppress caller ID and similar services and identify ourselves on these services in any manner we choose.”

    And I may (1) refuse to answer any and all non-personal calls, (2) refuse to return any and all calls in the absence of a message explaining why I need to talk to you, and (3) treat as call spam any number, series of numbers, or other identifiable call source that engages in deceptive practices in order to contact me.

  5. Jeffro »

    21 February 2014 · 12:17 am

    Which is another good reason why I have no credit cards at all, and just use a debit card from a tiny bank.

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