In search of a solution

What to do, what to do?

I’m furious at BioTechniques “magazine” and the telemarketing firm they used. It will cycle through where I will get calls daily from their telemarketers wanting me to take a survey and “update my subscription.”

I am not a lab scientist. I do not know how I got on their mailing list. I want off of it. I have asked the telemarketers this periodically over the past year.

Finally, early last week, I e-mailed the person listed on their webpage as CEO asking to be taken off their calling cycle, that I regarded the calls as intrusive and borderline harassment. (Honestly: calling a professor DAILY.)

He e-mailed back, saying yes.

(NEVER BELIEVE ANYONE)

It never takes long for a promise to be broken.

I wish there were some really loud public bullhorn though where I could say BIOTECHNIQUES USES SCAMMY TELEMARKETING TECHNIQUES AND BOTHERS PEOPLE WHO HAVE REPEATEDLY SAID “DON’T BOTHER ME” but I don’t know where.

It would have to be some place using ALL CAPS, I would think.





4 comments

  1. fillyjonk »

    1 February 2017 · 5:01 pm

    Someone I know suggested writing “Refused, return to sender” on the magazines they send me.

    I think I’m trying that next – if they have to pay the return postage, maybe they will decide to quit sending them.

    I also e-mailed their marketing director and received a non-apology, a “promise” to get me removed from the telemarketing list, but, “The person in charge of that is on leave this week.”

    Uh-huh.

  2. fillyjonk »

    1 February 2017 · 5:13 pm

    And in re: really loud. My little blog and my not-public Twitter account are pretty useless for any kind of getting-attention-from-groups-that-would-care.

  3. CGHill »

    1 February 2017 · 5:18 pm

    True enough. However, the Googlebot visits me as often as twice a day, and hey, it’s basically the same text.

  4. Jay »

    1 February 2017 · 7:17 pm

    FJ:
    As a former trade magazine publisher, I can tell you the post office doesn’t send the magazines back postage due – they dump them.

    If you really want to get at them, take the next issue, and send an e-mail (from a throw-away account) to every advertiser in the issue letting them know you didn’t ask for the magazine, don’t read the magazine, and are so sick of the calls you tell all the other professors and students to not bother with it.

    You should also send a similar message to BPA (organization that provides audits of circulation to the advertisers, http://www.bpaww.com) that you’ve asked them to stop, you don’t read their ‘magazine’, and are sick of getting it.

    The lifeblood of those magazines is the advertisers, not the few (if any) readers that pay. If the advertisers hear people don’t want it, and BPA decides to take a closer look at the publisher’s ‘opt-in’ list (typically a card you get every year asking to check and send back to keep getting the magazine)., then that should get a fire going under a few people at Biotechniques.

    Skip the caps, and remember the old saying “revenge is a dish best served cold”.

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