Yeah, you’re dead, but look how much you saved

Dear Mail-Order Pharmacy:

I placed a refill order from your Web site — which means, I shouldn’t have to point out, that you’ve filled this prescription at least once already — and paid for it with a Visa card, which means you’re not waiting on your money.

Did it occur to you that calling me on the phone half an hour after the order was placed to try to talk me into some cheaper drug was incredibly frakking stupid? It certainly occurred to me. “How I can save up to $500 a year,” my ass. I paid your absurd five-times-the-price-of-generic copay because this stuff works and there are no generics. Simple as that. Ninety days from now, I’ll be happily paying six times the price, just so I don’t get any more phone calls from you addlepated schmucks.

In the meantime, three words you should learn: “dispense as written.”


  1. GradualDazzle »

    13 May 2008 · 10:50 pm

    I **despise** the entire insurance-driven healthcare system. Beneath contempt, all of it.

    I want all the non-medically-trained fingers OUTTA my pie. Doesn’t look promising, though.

  2. ms7168 »

    14 May 2008 · 7:45 am

    At least yours gave you a call! Mine does it with no fanfare at all and if you aren’t right on them will ship it out. I have caught them midstream while the prescription was still processing changing the medication. Boggles the mind how they get away with such things. If you call them they will quickly change it back but you shouldn’t have to do that. As my Dr. said “just fill the damn thing exactly as written!”

  3. fillyjonk »

    14 May 2008 · 8:58 am

    One of my aunts nearly died because of a generic substitution that was made without her or her doctor’s approval. Turns out one of the “inactive” ingredients was something she was allergic to.

    I think they probably get kickbacks from the generics factories.

  4. ms7168 »

    14 May 2008 · 9:25 am

    We have to take a generic if it’s available or else the plan won’t pay at all. Unless the physician specifically writes on the prescription “no substitution”.

    I don’t think it’s kickbacks. Generics are just cheaper. That is the whole game these days. Do everything as cheaply as possible so the CEO can be paid billions. This should have never found it’s way into medicine.

  5. CGHill »

    14 May 2008 · 9:56 am

    What was most galling, I think, was the fact that this stuff is available only under the name brand — the original patent has a few years yet to run — which means that they wanted me to ignore the actual prescription and change the drug to something that their bean-counters liked better.

    “This call may be monitored for quality-control purposes.” I made damn sure that the monitor got an earful.

RSS feed for comments on this post