An idea whose time has not yet come

One of the few nearby ATMs that will take deposits was sporting a new slot today: you’re supposed to insert each check, face up, one at a time, rather than enclose everything in an envelope and give it a single shove. I had my misgivings, but I proceeded.

And, sure enough, check #2 didn’t read for some reason. The machine gave out with a Major Malfunction message and blocked the appropriate slot with bars, presumably until someone comes out Monday morning and resets everything. I asked the person at the 800 number if I’d have been better off just using the envelope; no, she said, the devices have been reprogrammed and can’t do things the Old Way.

Next time, I go back to the bank bag and the night depository. I know what happens in there.





5 comments

  1. Jeffro »

    1 March 2009 · 8:40 pm

    Beta test fail!

  2. McGehee »

    2 March 2009 · 6:52 am

    That’s the technology the ATMs at Bank of America have been using for at least a year and we’ve never had a problem.

    It’s possible your bank, if it’s not B-of-A, had to have slightly different software for proprietary reasons, I suppose.

  3. CGHill »

    2 March 2009 · 7:00 am

    It is not in fact B of A.

  4. Dwayne "the canoe guy" »

    2 March 2009 · 8:34 am

    Wow, last time I put a deposit in an ATM was almost 25 years ago. That deposit took 14 days to get to mey bank. I was told that since there wasn’t a lot of deposits in ATMS they didn’t pick them up very often.

    That appeared to be an idea on a downward spiral.

  5. Tatyana »

    2 March 2009 · 8:37 am

    All these “improvements” make it seem they don’t want our money.

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