Or there exceed the mark
There are several ways to deal with an unfriendly or deranged business. The Consumerist, for instance, recommends the Executive E-Mail Carpet Bomb. Of course, if you’re convinced that the Jerk Store is actually messing with your head for its own nefarious purposes, you might as well go all Twilight Zone on them:
I decided the best way to channel Rod Serling would be to reply to each email with the exact same replies I sent in the earlier two emails. Infinite loop. Also, I didn’t mention anything about the order they canceled. I am acting like everything’s still fine. I think if they email me again tomorrow morning I’m going to start throwing in odd snippets of half-remembered poetry in my replies, you know, like
That’s my last duchess painted on the wall,
Looking as if she were alive.
In fact, this should be established as a principle: every reply you make to an unhelpful or dismissive corporate email should contain snippets of Browning. It may not immediately bring the good news from Ghent, but it will at least get your response passed on to someone else, usually with the accompaniment of “WTF?” And that’s good: the more people involved on their end, the better it’s likely to be for you.
Brian J. »
17 December 2009 · 8:12 pm
I dunno, maybe you should try Donne instead. Including snippets of a poet sharing a name with a gun manufacturer might be making a terroristic threat.
On second thought, better hold the Donne, too.