The Finch Formerly Known As Gold

9 January 2007

I already checked the power cord

Tech support didn't take care of your problem? Send them this, says McGehee:

Thank you for your completely irrelevant suggestions, they were very amusing. Now please scroll down to the bottom of this message, read what I actually wrote, and respond to the actual problem I actually have and actually described.

I may actually have to use this.

Posted at 6:26 AM to PEBKAC


The follow-up response actually addressed the actual problem.

Didn't fix it, but it addressed it. Progress!!!

(Now, once I get that computer actually running again, maybe I'll get that issue fixed...)

Posted by: McGehee at 6:48 AM on 9 January 2007

So, the operating theory is: If you make yourself enough of an annoyance, they'll actually address the issue (and theoretically, fix it) to get rid of you? A techy update of the Squeaky Wheel theory, apparently.

Posted by: Mister Snitch! at 2:41 PM on 9 January 2007