The Finch Formerly Known As Gold

6 February 2007

Proving e-commerce is yet unperfected

Seen at the woot.com community board:

Just got this email from Woot:

"Due to a mistake in our warehouse, those ordering the leveler received the tape measure. The leveler will be shipped as well and the tape measure is yours to keep."

If you're wondering "What about those people who ordered the tape measure?" they were issued refunds in full and a $5 certificate off their next woot. I know this because I am one of those people.

Oh, well.

Posted at 8:05 AM to Bushel of Currency


It took me a while to notice this. Last line of the email announcing the flub and describing how to collect the credit:

"Again we apologize for this error and your continued patronage."

Well, if they want to apologize for my patronage, okay, but I didn't ask them to.

Posted by: CGHill at 6:30 PM on 15 February 2007