1 April 2007DownholsterySome days it seems you just can't reason with a dealership:
My 2005 TSX has only 20k miles on it, so there's still 30k miles left on the warranty. A couple of weeks ago I took her in for what I thought was some minor warranty fixes. Little did I know....
The Service Manager refused to fix the split in the [seat] stitching because he claims:
I suspect the rivets in one's jeans are more hazardous to leather than mere denim itself would be, though I have no expertise in coefficients of fabric friction other than, you should pardon the expression, seat-of-the-pants estimates. I did, however, pull out Gwendolyn's manual to see what Infiniti had to say on the subject, which turns out to be nothing: unlike Acura, Infiniti, at least in 2000, did not see fit to exclude upholstery from warranty coverage. And after 95,000 miles, including about 7,000 miles so far under my decreasingly-fat arse, Gwendolyn's leather seats are in excellent shape. Mark Ashley, writing for Consumerist, suggests a solution: "Drive naked." Um, not on leather, Marcus; besides, there's always going to be someone who finds your lack of pants disturbing. (Solution to solution: throw a bath towel over the seat.) Posted at 4:02 PM to Driver's SeatYeah, "warranty" is a code word that means there is coverage for things that *could* go wrong, but not for the stuff that does go wrong. Posted by: Catherine at 10:08 PM on 1 April 2007 |