The Finch Formerly Known As Gold

11 April 2007

Where's the remote sledgehammer?

Maybe it's just me, but I persist in my old-fashioned belief that when a vendor presents you with a product for testing in your work environment, it is that vendor's responsibility for providing some semblance of documentation for said product, especially if it's a product of a type you've never used before and even more especially if it has an interface somewhere between unintuitive and haphazard.

Oh, and he was late, too, but that's a different issue.

(While we're on the subject: Would it be so hard for the manufacturers to post a copy of the operator's manual on their Web site?)

Posted at 1:22 PM to PEBKAC


Sounds like you've had enough of getting "Hasled."

Posted by: Jeff Shaw at 4:27 PM on 11 April 2007

Something like that.

Trini, always better tuned in to these things than I, found a sheaf of instructions, though she reported that it wasn't at the manufacturer's site.

Posted by: CGHill at 8:01 PM on 11 April 2007