Rather a lot of Web forms blow goats, and not necessarily healthy goats either, but this one seems particularly likely to abuse your kid:
This morning I logged into my account to “set my Privacy Choices.” I thought they were already set, but they sent me a letter saying their site is changing in new and exciting ways to make my life EASIER. So I logged in to check on my PRIVACY CHOICES.
First mistake right off the bat. No commercial Web site has ever changed in new and exciting ways to make anyone’s life easier. It’s always (1) change our back end for the sheer hell of it or (2) find more efficient ways to monetize our customers’ personal data or (3) both 1 and 2.
Still, she waded through the quagmire, and finally left this advice for the morassholes:
Your PRIVACY CHOICES pages — all of them, in the entire form — are chock full o’ FAIL. I’d attach screen caps but you don’t allow it. So I’ll try to explain in the 400 characters you allow here.
The helpful “error” message I got when I tried to enter my email address in the form? WTF? It’s the same email address I use to log into the “secure” area of the site and I bet you knew that. It’s the same email the bank uses to send me “Your Statement is Available Now” emails. So this is a huge coincidence, I’m sure, that the Privacy Choices page threw red errors on my email address, but then suddenly ignored them as I continued filling in the form. Testing me, were you? Most people give up at the red messages but I’m an asshole. Shit, it says I only have a few more characters left to tell you what’s wrong with the Privacy Choices pages on the site. I am feeling the stress now. I will just note that your “open a new account” page and your “make a payment” page are working fine as always. Just not the “Privacy Choices” section. Nothing there works. Such a strange coincidence. Like, what are the odds?
A reminder from Consumerist, as though you needed it:
[M]ost privacy policies are terrible. They do not guarantee you privacy; they just outline and detail the ways in which you do not have any.
Which might explain why they don’t give a damn whether you can respond to them or not.