Nordstrom has been gradually cutting back on its in-store pianists in recent years. The Nordstrom store at Brea recently laid off many if not all of its piano players an in-store manager declined to comment while the store at South Coast Plaza in Costa Mesa also has terminated a number of people from its musical team. Some newer Nordstrom stores lack pianos altogether. Last year, the Orange County Register reported that the new Nordstrom at Fashion Island in Newport Beach opened without a piano.
My first impulse was to blame it all on people listening to their iPods while shopping nordstrom.com, but the company tells it differently:
A spokesman for Nordstrom said in a statement that the company has “learned that most customers like the energy and environment that a more contemporary, recorded music offering helps create.”
The spokesman also said the company is “not getting rid of pianos in our stores completely, but the fact is that most of our stores across the country don’t feature a piano… We’re really sorry if some of these changes may disappoint some of our customers.”
There is apparently no truth to the rumor that Walmart will be recruiting kazoo players for their new West Coast Supercenters.