Take this, Jobs, and shove it

Apple’s explanation for the signal-degradation issue on the iPhone 4:

We will issue a free software update within a few weeks that incorporates the corrected formula… We have gone back to our labs and retested everything, and the results are the same — the iPhone 4’s wireless performance is the best we have ever shipped.

Consumer Reports begs to disagree:

[O]ur test engineers connected the phones to our base-station emulator, a device that simulates carrier cell towers (see video: IPhone 4 Design Defect Confirmed). We also tested several other AT&T phones the same way, including the iPhone 3G S and the Palm Pre. None of those phones had the signal-loss problems of the iPhone 4.

Our findings call into question the recent claim by Apple that the iPhone 4’s signal-strength issues were largely an optical illusion caused by faulty software that “mistakenly displays 2 more bars than it should for a given signal strength.”

(Seen at The Consumerist, which, like CR, is a Consumers Union operation. Title courtesy of Alfred E. Neuman.)


  1. fillyjonk »

    12 July 2010 · 12:43 pm

    Consumerist is under the banner of CU?

    Who knew? (Obviously I didn’t). Interesting, given that Consumerist is usually so snarky and Consumer’s Reports is, well, rather staid. (or at least that’s the image I have of it)

  2. CGHill »

    12 July 2010 · 1:23 pm

    Consumerist started out as a Gawker blog; when Gawker was forced to retrench, they sold off all but a handful of their properties, and CU grabbed Consumerist.

  3. mysterian1729 »

    12 July 2010 · 5:43 pm

    I stopped reading CR when they failed the Chrysler K car (IIRC) for failing to self-correct after jerking the steering wheel 90 degrees and letting go….

  4. CGHill »

    12 July 2010 · 6:17 pm

    A little bit before the Ks: it was the Dodge Omni/Plymouth Horizon failing that particular CU test.

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