Forged mettle

The thing about automatic algorithms is that there’s no appeal: if the machine says you have sinned, it will demand penance, and you can’t do anything about it.

Bill Quick, for instance, ran afoul of eBay’s anti-counterfeiting efforts:

I offered a genuine Rolex watch bezel on sale at eBay a while back. Somebody reported me for violating eBay’s “anti-counterfeiting” policies. I was suspended for two weeks and my ad taken down. Even when I finally got to a human, all they said was, “Sorry, nothing we can do.”

“But it’s a genuine item.”

“If you use the word Rolex, you might be counterfeiting. You should post a picture showing the genuine Rolex markings.”

“I did.”

“Well, uh, sorry. Nothing we can do. And you have to take our online anti-counterfeiting course before your account will be reinstated.”

What are the chances that Rolex has an agreement with eBay to screw over the secondary market?

1 comment

  1. Barks in the Country »

    10 May 2012 · 10:35 am

    Oh, about 99-1.

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