What’s an emergency management department to do when 9-1-1 calls are spiking, but there aren’t enough workers to cover all those calls? San Francisco turned to researchers in an effort to understand a recent surge in emergency calls, which has been putting a strain on its emergency resources, and found that butts are to blame. Specifically, when someone’s backside accidentally makes a 9-1-1 call.
While it’s good for personal safety that mobile phones can call 9-1-1 without being unlocked, it’s creating a headache for call centers: San Francisco’s Department of Emergency Management turned to Google to help identify what’s been going on, after call volumes increased 28% between 2011 and 2014, reports the BBC.
That said, I’m not sure this is exactly the headline one wants to see on a story of this sort:
A front-page headline I'd hoped never to read (Oakland Tribune). pic.twitter.com/XM3UK8ASQf
— Nancy Friedman (@Fritinancy) October 7, 2015
That must have been some, um, report.