Although it’s clear who dropped the ball:
An Arizona woman has said she was left “in tears and humiliated” after a staff member at US pharmacy chain Walgreens refused to give her prescription medication to end her pregnancy — even though her doctor had said she would ultimately have a miscarriage.
Nicole Mone had discovered at a doctor’s appointment on Tuesday that her baby was not developing normally.
Knowing her two-month pregnancy would not run to term, she was given a choice to end it through a surgical procedure or prescription medication, and chose the latter.
When she went to a Walgreens in the city of Peoria to get her prescription, she says a pharmacist refused to serve her on moral grounds — a stance which is within the company’s rules.
She told the BBC the staff member was “very short, not compassionate at all.”
This is not a reference to the guy’s height.
“I stood at the mercy of this pharmacist explaining my situation in front of my 7-year-old and five customers standing behind, only to be denied because of his ethical beliefs,” she wrote on Facebook and Instagram.
“I get it, we all have our beliefs. But what he failed to understand is, this isn’t the situation I had hoped for — this isn’t something I wanted. This is something I have zero control over. He has no idea what it’s like to want nothing more than to carry a child to full term and be unable to do so.”
And apparently this wasn’t handled according to Walgreens policy, which the company describes as follows:
Our policy allows pharmacists to step away from filling a prescription for which they have a moral objection. At the same time, they are also required to refer the prescription to another pharmacist or manager on duty to meet the patient's needs in a timely manner.
— WAGSocialCare (@WAGSocialCare) June 24, 2018
Which, it appears, is not what happened:
Ms Mone said that did not reflect her experience, however, as the pharmacist “could have just passed me on to the lady that was standing next to him” — which she says did not happen.
Instead, the prescription was transferred to another Walgreens store. Ms Mone picked it up there after seeking her doctor’s help to ensure the second pharmacy would give it to her.
My idea of “in a timely manner” does not include having to go several miles to another store.
Ms Mone, after talking to Walgreens corporate, has filed a complaint with the Arizona State Board of Pharmacy.