Do you even Yelp?

I don’t. And neither do some individuals who say they do [warning: autostart video]:

A Sacramento woman in need of home repairs tried to contact a company through Yelp and ended up with imposters at her door.

Local police said this is an elaborate scheme they’ve never dealt with before. The woman looked up Elite Heating and Air Conditioning on Yelp and tried to contact them using the “call” option on the app.

Instead, the call was somehow intercepted by tricksters, who pretended to be the business and showed up at her front door.

Jason Richardson is the owner of Elite Heating and Air Conditioning. He said he’s baffled at how someone was able to pull off such a thing. “It stinks that there are people that are dishonest and there are crooks in this industry,” Richardson said.

Yelp offered an explanation of sorts:

“It looks like the number the business listed on their Yelp page is the same number listed on their website. If their business phone number was targeted and cloned as part of a potential scam, we would encourage them to contact their local authorities and update the number listed on their Yelp page.”

“We do so have to shoot them now,” remarked an itinerant rabbit who happened to be passing by.


  1. fillyjonk »

    14 May 2019 · 10:41 am

    Wow. I admit I always thought of Yelp as the Internet version of “Can I talk to your MANAger” type bullying but yeah, that’s not cool

    Grifters gonna grift, I guess, though. (Though I suspect, given past experience, that “crooks in the HVAC business” is not such a deeply surprising thing. I have one company, and one company only, in town that I will use, and I have their card magnetted up on my fridge for when I need to call them)

  2. McGehee »

    14 May 2019 · 11:34 am

    We are auto-billed monthly by our HVAC company and get regular maintenance checks that cover most things that might be needed about that often.

    It comes to a lot, lot less than half what we pay on our heavily discounted cell phone service, so, no complaints.

RSS feed for comments on this post