Engadget installs a Zune, and the word “suck” appears prominently:
[T]he reality of our experience with the first version of the Zune software this afternoon is much like that of many version 1 software experiences. It sucks.
Some of the individual inhalations:
Oh, ok, it’s starting to install the Zune software. No install location options, just already going. Nevermind the fact that we put our applications on a different drive than our Windows install.
Oh, wait, see how that Next button is orange? That’s because this is where the software crashes for the first time. So we have to start over from “make a connection” but if your Zune is still plugged in, the software won’t see it. So kill the process, unplug the Zune, restart the software, plug the Zune back in. Ok. We did this a couple more times before we learned our lesson.
Icing on the cake: restart after uninstall. No, sorry, the icing on the cake is the crash our computer took after we hit this, causing our RAID 5 array to crap out and spend a few hours rebuilding.
I remind you that “Zune” is a four-letter word.
(Gleefully pointed to by Lileks.)