They should cram it

Kay gets scammed by scum:

Yesterday I got online to pay my utility bills (I’ve become a paperless kind of gal) and got pretty cranky when my AT&T bill had an extra $36.99 on it. This month is tight as hell as I’ve mentioned here. I paid the damned bill in bad humor and after I paid the others, I got on the phone to AT&T and hollered about the extra charges. It turns out that they were bogus charges was from a “crammer” and AT&T knows all about them.

And when I called the numbers for the offender that the CSR gave me, I was told that someone gave my phone number and name to get email and fax service. I asked what address they gave and was told that she couldn’t give me that. She got an earful as y’all can well believe. She finally gave me the confirmation numbers I needed for AT&T to take them off my bill. I called AT&T back and gave them the info and asked more questions. She credited the $36.99 and told me to report it as identity theft.

She’s not alone, it appears; this crap goes on all the time despite an alleged government crackdown.

Kay says “their corporate officers should be jailed.” I think “castrated with a dull spoon” is more like it.

2 comments

  1. fillyjonk »

    11 April 2009 · 11:25 am

    Scary, but a good reminder to always check all bills and charges thereon.

    I’d vote for some kind of island – with no easy way off, no phones, no lights, no motorcars, and lots of annoying insects – as the place that these crammers should be sent.

  2. Kay Dennison »

    11 April 2009 · 12:00 pm

    Good idea, Chaz!!!!! I’m not a violent person but I’d like to to perform the operation personally. AND I’m still trying to get all the reports to all and sundry so they get nailed again. I think these idiots owe me big time. The title “Send me the Head of Alfredo Garcia” keeps running through my alleged brain.

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