Sometimes it’s just that simple

James Lileks, Technical Support Wizard:

Problem: wireless internet isn’t working.
Diagnosis: may have something to do with the WIRELESS button in the “off” position.
Solution: depress button.
Explanation designed to burnish reputation: “there was a problem connecting to the router.”

The man is obviously much kinder than I.


  1. Mister Snitch! »

    5 January 2007 · 12:37 am

    A tech guy I once knew told me he spent most of his time plugging things back in. (I guess Lileks would have said there were problems with the power supply.)

  2. Mel »

    5 January 2007 · 12:59 am

    You’re an ugly button. Nobody wants to press you.

    There – consider the button depressed.

  3. robohara »

    5 January 2007 · 2:50 pm

    I suppose the amount of niceness from a particular tech is porportional to the amount of repeat business one is dependent on …

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